Overview
We Have a 14-day Refund Policy
To be eligible for a return, your item must be in the same condition that you received it, undamaged or unused, with tags, and in its original packaging.
To start a return, you can contact us at contact@catchyhome.shop. If your return is accepted, we’ll begin the return process.
You can always contact us for any return question at contact@catchyhome.shop.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Shipping returns
To return your product, you should mail your product to: contact@catchyhome.shop.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at contact@catchyhome.shop for questions related to refunds and returns.
